Carmel Christkindlmarkt Website and Mobile App Privacy Policy

Last modified: November 12, 2024

Introduction‍

Welcome to the Carmel Christkindlmarkt Mobile App (the “App”) or Carmelchristkindlmarkt.com (the “Website”), operated by Carmel Christkindlmarkt, Inc. (“Christkindlmarkt,” “we,” “our,” or “us”). At Christkindlmarkt, we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide, and our practices for collecting, using, maintaining, protecting, and disclosing that information, when you download and use the App, visit our Website, or access or use any content, functionality, or services offered on or through our mobile App or Website (collectively, the “Services”).

This policy applies to information we collect:

• On the App;
• On the Website;
• In email, text, and other electronic messages between you and Christkindlmarkt.

This policy does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries) that does not link to this privacy policy; or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using these Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of these Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18‍

Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on these Services. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at the information below.

Information We Collect About You and How We Collect It‍

We collect several types of information from and about users of our Services, including information about your internet connection, the equipment you use to access our Services, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website or App. Information collected automatically may include usage details and information collected through cookies and other tracking technologies.

Information You Provide to Us

The information we collect on or through the Website or App may include:

• Information that you provide by filling in forms on our Services. This includes information provided at the time of registering to use our Services, subscribing to our service, requesting further services, or, in some cases, when posting or providing material;
• Records and copies of your correspondence (including email addresses) if you contact us;
• Details of transactions you carry out through our Services and of the fulfillment of your requests; and
• Your search queries and activities on the Services.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Services, including:
  • App usage data (such as screen times, search terms, and tapped search terms);
  • Location data;
  • Error reports; and
  • Other communication data and the resources that you access and use on the Services.
• Information about your device and internet connection, including:
  • Your device’s operating system;
  • Device ID; and
  • Device make and model.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
• Google Analytics. Christkindlmarkt also uses Google Analytics as a tool for tracking and analyzing its web traffic. Google Analytics runs on Christkindlmarkt’s server and uses a combination of first-party cookies and Javascript code to compile information that is synthesized into reports about page visits, referring sites, user habits, and the like. Christkindlmarkt does not give Google access to any user information other than IP addresses.
• Google has created an “Opt-out Browser Add-on” for users who wish to use Services while preventing their data from being accessed or used by Google Analytics. If you want to opt out of the features on the Website or App that rely on Google Analytics, please follow the directions provided by Google here: https://tools.google.com/dlpage/gaoptout/features.

This site uses cookies and similar tools, some of which are provided by third parties, to operate and improve our site, enable social media and other features, support our advertising and marketing efforts, and give you the best possible experience. These cookies and tools may enable us and these third parties to collect user data and communications, IP address and online identifiers, referring URLs and other content and browsing information, and to record user interactions with this site. We and these third parties use this information to analyze and improve our performance, provide you with a more personalized experiences, and reach you with more relevant content and ads on this site and across third party sites.

You can review and change your preferences for certain cookies used on our site by clicking “Manage Cookie Preferences” or click “OK” if you would like to proceed without changing your preferences.

How We Use Your Information‍

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Services and their contents to you;
• To provide you with information, products, or services that you request from us;
• To fulfill any other purpose for which you provide it;
• To provide you with notices about your account;
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including processing your request or application;
• To notify you about changes to our Services or any products or services we offer or provide through them;
• To allow you to participate in interactive features on our Services;
• In any other way we may describe when you provide the information; and
• For any other purpose with your consent.

We may also use your information to contact you about our own and third parties’ services that may be of interest to you.

Disclosure of Your Information‍

We may disclose aggregated information about our users without restriction.

We may disclose personal information that we collect or that you provide as described in this privacy policy:

• To our subsidiaries and affiliates;
• To contractors, organizers, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Christkindlmarkt’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Christkindlmarkt about our Services users is among the assets transferred;
• To third parties to market their products or services to you if you have not opted out of these disclosures (we contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them);
• To fulfill the purpose for which you provide it, for example, when using our Services, you may contact us to request information about Christkindlmarkt or our products and services. In doing so, you may provide us with information that we use to send you the information, evaluate and process your request or application or provide you with the services you request;
• For any other purpose disclosed by us when you provide the information; and
• With your consent.

We may also use for other purposes and disclose to third parties information that does not constitute personally identifiable information.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our terms of use www.carmelchristkindlmarkt.com/terms-of-use and other agreements; and
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Christkindlmarkt or its related parties, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information‍

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please consult your browser’s documentation to learn how. Note that certain portions of the Services may not operate as intended if you refuse certain cookies.
• Promotional Offers from Christkindlmarkt: If you do not wish to have your email address/contact information used by Christkindlmarkt to promote our own products or services, you can opt-out by using the UNSUBSCRIBE feature in the email you receive from Christkindlmarkt, which will remove you from future email distributions. This opt-out does not apply to information provided to Christkindlmarkt as a result of a transaction or activity on the Services.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.‍

Updating Your Information

If you are a user who has a registered account on the Services, you can review and change some of your Personal Information by logging into the Services and visiting your account details page, or contacting us at the information below.

Changes to Our Privacy Policy‍

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website. If we make material changes to how we treat our users’ personal information, we will notify you through the Website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this privacy policy to check for any changes.

Contact Information‍

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
guestservices@carmelchristkindlmarkt.com
10 Carter Green, Carmel, IN 46032

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